Catfish Tackle Terms And Conditions

About Us Catfish Tackle are completely dedicated to your total satisfaction. Catfish Tackle has been established by Ron & Kath Griffiths who have been catfish anglers for in excess of 30 years each and have obtained a vast amount of knowledge. But during this time found how frustrating it can be in trying to obtain equipement and bait purposely for catfish.

If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Catfish Tackle Bromsgrove, Worcestershire. B60 3PJ England
Phone:+44 (0) 1527835534 Mobile +44 (0) 7734679387
Fax: +44 (0) 1527 576403
Email: sales@catfishtackle.co.uk

All parts and content of this website are, and remain, Copyright of Catfish Tackle and any featured companies or trademark owners. No part of this website may be reproduced in any way, either electronic or mechanical, without the express permission of the author.

Making A Purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Delivery Address. Enter the name and address that you would like your order to be delivered to, please note that for first time customers paying by credit card or debit card we are unable to deliver to any other address than the address the card is registered to (Billing address)

If you would prefer to pay by cheque (drawn on a UK bank), Postal Orders(UK) or International Money Order,please just print the order form and post it to us with your payment. Goods will not be despatched until funds are cleared.

Any Special Delivery Instructions.
If you would like us to add any delivery instructions to your parcel (e.g. leave parcel in container by back door) please write them in the space provided. Please note that if we add these instructions to a parcel we will not accept responsibility for delay, damage or the loss of the parcel.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

VAT Sales

Al prices on our website are inclusive of VAT @ 17.5%, if you are ordering from the Channel Islands or outside the European Union, you can deduct the VAT by dividing the total excluding the postage by 1.175, then adding the postage charges. If you require further assistance in this matter please don't hesitate in getting in touch with us.

Items Are Subject to Avaliablility.

All items listed on this website are subject to avaliabilty, from our suppliers.

Weights, Measurements & Specifications

All weights, Lengths and Specifications are approximate and may change.

Shipping And Handling If you are ordering from the UK, postage and packing will be added at our standard rate. If you are ordering before midday (UK time) you may choose 'Next Day' delivery if you wish. (Please note that our mail is collected Monday to Friday, so 'Next Day' orders received on a Friday, will be delivered on a Monday; those received on a Saturday or Sunday will be delivered on a Tuesday).

Delivery Charges.

First Class Royal Mail Postage Rates

When packaged, order weighs less than 100g and or is less than £20.00 in value and measures less than353mm x 250mm x 254mm our standard rate will be £1.99

When packaged, order weighs less than 1Kilo and or is less than £20.00 in value and measures less than 610mm x 460mm x 460mm our standard rate will be £5.65

All orders above 1 kilo will be shipped via courrier

Parcel Rates

When packaged order weighs less than 30 Kilo our standard rate will be £7.99

Shipping to outside the UK. The system will not calculate a rate, but will offer you a choice. You may either authorise us to charge the appropriate shipping rate, or ask us to contact you to confirm the shipping rate before despatch.

Delivery Schedule We aim to dispatch all orders on the same day they are received if they are ordered by 11am. United Kingdom orders will be sent by Royal Mail or our contracted courier company. Orders form outside the United Kingdom will be dispatched to the customers requirements. Orders over £200.00 in value ordered on a Friday will not be dispatched untill the follow Monday.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption.

They are only decrypted after they reach our computer.

They are not held in clear text on any web site.

Our security is monitored by Security Metrics

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01527 835534 or mobile 07531172196 (International +44 1527 835534) or fax us on 01527 576403 (International +44 1527 576403) or write to us at 22 Cooper Close, Stoke Heath, Bromsgrove,Worcs B60 3PJ. England

Privacy Policy Catfish Tackle do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

Remittance Terms We are happy to cancel, exchange unsuitable or unwanted products, as long as they are returned to us in original condition and have not been used or altered in any way, within 7 working days. Under these circumstances the postal charges will not be refunded. If we have made an error with your order or have sent you the wrong item by mistake, we will deal with the problem as quickly as possible and also refund any additional postage charges incured by the customer.

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